Calais 5 Piece …
HAPPINESS IS A SUITE CALLED CALAIS …
The cane frame on the Calais 5 Piece Suite has a lovely classic feel along with a hint of rustic style on the lattice-work weave.
The Natural Wash gives the whole thing a clean and fresh appeal.
Perfect for more compact spaces …
Unassuming in nature it compliments all types of conservatory but is distinctive enough to have a personality of its own.
The thicker rattan used for the outer frame is then given another dimension by the rounded and curved frame-inserts.
One of the more endearing features is the contrast between the thicknesses of the rattan here combined with the Natural Wash.
Super-chunky cushions in a choice of six colours ...
The various colours transform the finish of the Calais Suite and, for added piece of mind, they comply with UK Fire Retardant Regulations.
The coffee table offers more storage and has a tempered glass top that expose the frame design beneath to great effect.
Your Benefits with the Calais 5 Piece ...
- It takes just a few minutes to wipe down after use.
- The attention to detail and functionality extends across the whole piece – even the legs are fitted with protective caps so as not to damage the suite or the conservatory floor it sits on.
- Our rattan conservatory suites are imported from Indonesia. They are hand-woven by expert crafts-people whose skills are widely recognised as the best in the world.
For further information please call our Showroom in the Midlands.
Suite comprises of two armchairs, one sofa, one coffee and one side table.
This item arrives fully assembled.
Seat Height without Cushion : 32cm
Seat Heigh with Cushion : 44cm
PLEASE NOTE: WE DO NOT DELIVER TO NORTHERN IRELAND
We are currently experiencing a higher amount of orders and enquiries than usual.
Please refrain from contacting us in regards to your delivery, we will contact you to confirm the delivery date. Smaller items are being dispatched by courier within the usual 48HR time frame. The courier will usually contact the customer directly to confirm when they expect to deliver
We deliver throughout the UK and aim to get your order to you within 4 weeks of purchase.
Please bear in mind, our products are of the highest quality, with the majority being imported from overseas and many items delivered fully assembled, therefore sometimes it takes us a little longer than mainstream retailers to deliver the quality product you deserve and expect.
Please note, delivery access is down to your discretion and if you request us to go above and beyond we accept no blame if damage to property is done in due course. And therefore you undertake delivery of the furniture at your own risk
Please Note: some deliveries are by third party couriers that use pallets. Many of these couriers do not take the pallet away with them meaning it is your responsibility to dispose of it. Many third party couriers also only deliver to your door meaning it is your responsibility to place the item in its desired location
Before placing your order, please check dimensions of internal and external access points including doors, corridors, stairs, etc particularly if you are ordering larger items of furniture.
The majority of deliveries are made between 07:00hrs – 18:00hrs Monday to Friday (excluding Bank Holidays).
If you cannot accept the first available slot, then you'll be offered two alternatives on later dates.
Please ensure there is someone at the property to receive the goods, as they will have to be signed for.
Please ensure all access points are clear of obstacles. Self-assembly items will remain in their boxes.
We offer FREE delivery to most of Mainland England and Wales, on purchases over £100.*
Purchases under £100 will incur a delivery charge of £7.99 unless you are located in one of the Postcode Exclusion Zones below.
Delivery Precautions During COVID-19
During this time, it's very important to keep both our employees and customers safe.
Therefore we have put together some new precaution guidelines for our deliveries. (Please note, this is only relevant for our own deliveries NOT by courier).
Drivers to restrict the amount of customer contact when making deliveries or collections where possible.
Drivers are now lone delivering in order to stay within the social distancing guidelines.
Drivers are not permitted to enter customers property, so unless side or rear access is possible, goods will be delivered to the door step. Please be sure to note this when ordering large/heavy items.
We will not be handing over delivery notes for signatures. Instead, the drivers will log the name of the person accepting the delivery.As finance order delivery notes require a signature, we are still handling paperwork, however all drivers have been made aware to sanitise both before and after coming into contact with paperwork.
We ask all customers try to help us achieve the above by following the guidelines set out.
Due to the large variation in the costs we incur for delivering to certain Post Codes across the British Isles we identify the following post codes as Exclusion Zones to the Free Delivery Option currently advertised.
- CENTRAL SCOTLAND*: (Specific Postcodes: KA, ML, EH, KY, PA, PH, DD, AB, G1, G2, G3, G4, G5, G6, G7, G8, G9).
- MAINLAND SCOTLAND*: (inc. Stirling, Fife, Argyll & Bute, Angus, Perth & Kinross, Aberdeenshire), (Specific Postcodes: AB, DD, PH, PA, KY, FK).
- SCOTTISH HIGHLANDS*: (inc. Isle Of Skye & Orkney Islands.) (Specific Postcodes: IV, KW).
- SCOTTISH ISLANDS*: (Shetland Islands), (Specific Postcode: ZE).
- SCOTTISH ISLANDS*: (Outer Hebrides), (Specific Postcodes: HS).
- SCOTTISH BORDERS*: (Specific Postcodes: TD, DG).
- CHANNEL ISLANDS*: (Guernsey and Jersey.) (Specific Postcodes: GY, JE).
- ISLE OF WIGHT*: (Specific Postcode: PO3, PO4).
- ISLE OF MAN:* (Specific Postcode: IM).
*If you live in one of the postcodes above you will be charged a £7.99 delivery charge for orders under £100 and a £100 delivery charge for orders over £100.
(PLEASE NOTE: Some products and postcodes may require additional quoted costs).
You do not need to inform us if you are returning an item. Customers have up to 14 days after they have received the item, to return it back to us.
You may download the returns form, to give us details of the return.
The cost of returning the items will be met by you.
You must then ensure that the item is received by us within 14 calendar days, starting on the day after you notified us of your intention to return.
Once we have received the item/s we will issue a refund.
All refunds will be processed within 14 days from when we received the item/s back.
The address for returns is detailed on the returns form and can also be found on our Showroom Page at the bottom.
Return the item in the same condition you received it in.
It is not possible to return or refund bespoke orders.
You can now Click and Collect your order!
Don't forget you can always click and collect from our Warwickshire Showroom!
All you have to do is simply click the option to pick up at store whilst in our checkout.
You can then choose your desired collection time and date - it's as easy as that.
Things to note before placing a click and collect order
Please note: You will be required to show Photo ID and Proof of Payment when you collect your order.
Showroom Pick Up is not allowed on Financed Orders.
It is also permitted for customers to wear a face mask whilst in our showroom, whether you are simply picking your order up or casually browsing..
Customers should head upstairs towards our sales office on their arrival to check in. However, for the safety of our staff please do not enter the office space unless advised to do so.